Shipping to Italy
Last updated: 11 September 2026
Italy: deliveries are suspended. Our couriers cannot serve this market at the moment, so orders cannot be placed for delivery here. You can still join the waitlist on any product and we will email you as soon as deliveries resume.
Delivery window and tracking to Italy
No delivery window applies while deliveries are suspended. When the service resumes, this page will show the current window again.
Cold chain and arrival
The parcel contains a temperature indicator; how the cold chain works explains what is in the box. Check it on arrival, then refrigerate the pen (2–8 °C). If the indicator shows a breach in transit, photograph it and contact support: breached shipments are replaced, and what a triggered indicator means sets out the steps.
Ordering and payment
The storefront is fully available in Italian at bodypharmeu.store/it. The exact shipping cost is shown at checkout before payment; see payment and currency for your market. Card payment is processed through a hosted, PCI-compliant checkout.
Related reading
Frequently asked questions
Will I pay customs on a delivery to Italy?
No. Orders dispatch from inside the EU, so deliveries to Italy move freely within the single market with no customs charges or import paperwork. Why there are no customs charges inside the EU explains the mechanism.
How is the parcel packaged?
Discreet outer packaging with insulated cold-chain packing inside, a cooling element and a temperature indicator, so you can check the transit conditions on arrival.
This page is educational and intended for research and informational use only. It is not medical advice, a treatment recommendation, or dosing guidance, and it makes no claims about outcomes. Body Pharm EU supplies research-grade materials for laboratory use. These statements have not been evaluated by the EMA.